Privacy Policy – Chorus Comms
Last updated: 29th September 2025.
1. Who we are
Chorus Comms (“we”, “us”, “our”) runs www.choruscomms.co.uk and provides PR and Marketing services.
We are the data controller for the personal information we collect through this website and in the course of our business.
Contact for privacy matters:
Email: [jenny@choruscomms.co.uk]
You can also complain at any time to the UK Information Commissioner’s Office (ICO) – www.ico.org.uk | 0303 123 1113.
2. What information we collect
We only collect the personal information we need, such as:
- Name, email address, phone number and anything you include in a contact-form or enquiry
- Company details for business enquiries or contracts
- Billing / payment details where we supply services
- Technical data when you visit our website – e.g. IP address, browser type, pages visited (via cookies and analytics)
We do not routinely collect sensitive (“special-category”) data such as health information.
3. How we use your information
We use your data to:
- respond to enquiries and provide our services
- set up and manage contracts, invoicing and payments
- send marketing emails if you have opted-in (you can unsubscribe any time)
- improve our website and keep it secure
- comply with legal, tax and accounting obligations
We never sell your data to anyone.
4. Lawful bases for processing
We rely on one or more of these lawful bases under UK GDPR:
- Contract – we need the data to provide our services or take steps at your request
- Consent – for marketing or optional cookies (you can withdraw consent at any time)
- Legitimate interests – e.g. improving our website and preventing fraud, provided your rights are not overridden
- Legal obligation – for things we must do by law (e.g. tax records)
5. Sharing your data
We may share your data with trusted third-party service providers (such as website host, email and IT support, payment processor) who only use it to deliver their service to us.
We may also share information with professional advisers or if required by law or a court/authority.
If we ever transfer data outside the UK/EEA, we will use approved safeguards (such as standard contractual clauses) to protect it.
6. How long we keep it
We keep personal data only for as long as needed for the purpose we collected it for. After that we delete or securely anonymise it.
7. Cookies
Our site uses cookies and similar tools to make the website work, remember preferences and measure site traffic.
You can manage or withdraw consent for non-essential cookies through the banner or your browser settings.
See our Cookie Policy for details of the cookies we use.
8. Your data-protection rights
You have the right to:
- ask for a copy of the personal data we hold about you
- have anything inaccurate corrected
- ask us to delete or restrict the use of your data (in certain circumstances)
- object to our use of your data for direct marketing or on legitimate-interest grounds
- receive your data in a portable format
- withdraw consent where we rely on it
To exercise any of these rights, email [jenny@choruscomms.co.uk].
We’ll respond within one month and may ask for ID to protect your information.
9. Security
We use appropriate technical and organisational measures – such as encryption (HTTPS), access controls and staff training – to keep your information secure.
No website is 100 % secure, but we do our best to protect your data and will tell you (and the ICO) if a serious data-breach occurs.
10. Updates to this notice
We may update this Privacy Policy from time to time. The latest version will always be on this page and will show the date last updated.
